5moon13day,2026BaiduAIDeveloper Conference (create 2026) held in Beijing. This conference is based on"All things are one"as the theme, bringing together the worldAITop experts, technology leaders and innovative enterprises in the field. As a strategic partner of Baidu Intelligent Cloud, Yang Pan, Vice President of Teamsun, was invited to attend and delivered a speech entitled "Deeply Plowing Business Scenarios:Agent"New Paradigm of Customer Management in the Era" keynote speech, shared inAIUnder the trend of technology equality, how can companies build real competition barriers by deeply exploring business scenarios.

Yang Pan, Vice President of Teamsun, delivered a speech

Yang Pan, vice president of Teamsun, shared thought-provoking insights in his speech. At a TOP university in Hong Kong, the intelligent software developed by graduate students has been widely used in the industry, and its quality is not inferior to commercial products that have been on the market for more than five years. At overseas venture capital conferences, more than 80% of the teams presented verticalAgentapplication. Large model giants have also been established one after anotherAIService companies accelerate their entry into the enterprise landing market.

"After technology has been given equal rights, the threshold for software and intelligent agent development has been significantly lowered, and it is even possible to create a desired function in a weekend."Yang Pan pointed out that when technology is no longer a barrier, the real focus of competition has turned"Deep understanding of business scenarios and implementation capabilities".existToBIn the market, simply pursuing"Quick and easy to get"ofAIIt is difficult for products to build a lasting competitive moat. Only by going deep into business scenarios can we truly achieve deep integration between products and the market.

It is based on this logic that Teamsun abandoned pure technology competition and instead leveraged its nearly thirty years of industry accumulation to cooperate in depth with Baidu Intelligent Cloud to focus on customer business scenarios and provide"Understand business and be able to implement it"ofAIsolution. With the intelligent contact center as the core, the company covers the entire journey of customer contact, service, and operation. Through a product matrix such as intelligent outbound calls, intelligent quality inspection, and intelligent knowledge base, it realizes"Intelligent+Artificial"Integrated services help enterprises reduce costs and increase efficiency.

In terms of localized information innovation transformation, Teamsun and Baidu Intelligent Cloud have successfully implemented multiple benchmark cases. In the government field, Huashengtian has become a large organization to build a national integrated service hotline network to achieve unified dispatch and intelligent response, fully adapting to the localized environment. In the financial field, a city commercial bank project uses a combination of large and small models to expand intelligent applications from traditional robots to full-link intelligent products, all of which are connected to BaiduUNITLarge models significantly improve the intelligent effect.

Yang Pan said frankly that currently both Party A and suppliers are facing similar challenges: on the one hand, they do not want to be left behind by the times; on the other hand, they both understand the business and industry scenarios, and understandAIComprehensive talents and partners at the boundary of capabilities are extremely scarce. Therefore, Teamsun is determined to sink into deeper industry business scenarios and join hands with partners such as Baidu Smart Cloud to promoteAIThe large-scale implementation in customer operations helps enterprises build long-term competitive barriers and development momentum in the intelligent era.