Zhongguancun Development Group recently hosted the ASEAN AI+ Cooperation Forum to build stronger links between China and ASEAN in artificial intelligence and connect the needs of government, industry, academia and research organizations across ASEAN with solutions from China. As a representative Chinese AI company, Teamsun shared the results and experience of its work in ASEAN, demonstrating the ability of its solutions to integrate with local requirements and deliver practical results overseas.

Teamsunintelligent customer service Business Unit General Manager Tan Leilei shared overseas achievements and experiences

Teamsun has been deeply involved in the field of IT services for 27 years, and has built a global business map covering 18 countries, 40 cities, and 37 delivery centers, providing digital intelligent services to 16,000 customers. The company has gradually formed mature and complete transnational service capabilities from traditional IT system integration, to cloud computing and AI services, to industry chain investment. In the global business landscape, the Asia-Pacific market with ASEAN as the core has always been the core growth pole of Teamsun's overseas layout. At present, Teamsun has been recognized by customers in many ASEAN countries such as Malaysia, Singapore, and the Philippines with its mature intelligent contact center product system, industry experience, and localized delivery capabilities. It is able to compete with leading international manufacturers on the same stage and achieve true technology overseas.

Why do overseas customers choose Teamsun as their digital intelligence partner?

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Mature products, specially customized for overseas markets

Teamsun intelligent solution has completed in-depth adaptation and version development for overseas market needs, and has fully adapted to international operation scenarios in terms of system architecture, functional design and compliance. The solution is highly available and easily scalable, and supports omnichannel access and AI intelligent integration.

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Deeply cultivate local experience and cross-industry successful practices in ASEAN

Teamsun has a forward-looking layout in the ASEAN market, and has implemented AI projects in the fields of communications, finance, government affairs and other fields in Malaysia, Singapore, the Philippines and other countries, and has accumulated rich cross-cultural and cross-scenario practical experience.

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End-to-end ecological synergy and strong global delivery capabilities

Teamsun has a global service network to provide customers with localized, rapid response deployment and operation and maintenance support. At the same time, it can integrate powerful ecological resources at home and abroad to provide full life cycle services from solution design, customized development to long-term operation and maintenance, truly realizing "value symbiosis".

Teamsun took a group photo with Datuk Mahathir Mohamad, CEO of Johor Capital Group of Malaysia and his party

During the conference, Teamsun had in-depth exchanges with Datuk Mahathir Mohamad, Executive President of Malaysia’s Johor Capital Group (Johor Capital Group) and his delegation. Johor Capital Group is an important investment institution in Johor, Malaysia. It is committed to promoting the coordinated development of green energy and digital economy in the ASEAN market, and deepening cooperation with international partners such as China to promote local economic growth. The two parties focused on discussions on the practice of multi-industry scenarios such as data center construction, intelligent contact centers, and Smart Campus, and reached a consensus on helping Johor and ASEAN regions’ government affairs, finance, communications and other industries achieve intelligent service upgrades through localized deployment and industrialization solutions, laying a solid foundation for subsequent strategic cooperation and regional market expansion.

At this conference, Zhongguancun Development Group accurately connected the artificial intelligence innovations from Zhongguancun with the ASEAN market, opening up a new space for cooperation between the two parties. Facing the future, Teamsun will continue to uphold the concept of "openness, cooperation and win-win", take this exchange as an opportunity, follow the pace of Zhongguancun Development Group, further expand its business territory to North Africa, the Middle East, the European Union and other regions, and contribute to accelerating the global implementation of the "China Solution".