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Teamsun and SuperX establish global services joint venture SuperX Global Service

2025/10/31 10 Reads

Recently, Beijing Teamsun Technology Co., Ltd. (Shanghai Stock Exchange code: 600410) (referred to as "Teamsun") and SuperX AI Technology Limited (Nasdaq code: SUPX) (hereinafter referred to as "SuperX") jointly announced that the two parties have reached a final agreement to establish a new joint venture company SuperX Global Service Pte. Ltd. in Singapore.

The joint venture will be controlled by SuperX. Its core mission is to serve as a service provider for the SuperX global AI factory project, providing end-to-end professional services covering the world for customers of SuperX products and AIDC (artificial intelligence data center) solutions, and also providing professional technical support for customers' third-party AI products. Service content will mainly include:

Global Contact Center

(Global Contact Center)

Provides multichannel service access and unified service management for global customers, quickly responds to customer needs, and ensures service quality.

Implementation of installation services

(Deployment Service)

Is responsible for the on-site deployment, integration and debugging of SuperX modular AI factories, AI servers and related solutions.

After-sales maintenance service

(Maintenance Service)

Provides professional product warranty, spare parts replacement and troubleshooting services based on a global service network.

Operation and maintenance management service

(Managed Service)

Is based on the SuperX modular AI factory and provides professional operation and maintenance management services to ensure high availability and optimal performance of the AI factory.

Integrates Teamsun’s profound global service heritage

As AI infrastructure architecture becomes increasingly complex and product and technology iterations continue to accelerate, customers no longer need just software and hardware products, but also a complete, reliable, and consistent service guarantee. This cooperation is based on Teamsun’s more than 20 years of profound accumulation in the field of IT services. As a service giant with operations in 18 countries around the world, more than 7,000 employees and 37 delivery centers, Teamsun has provided long-term digital services to more than 16,000 large enterprise customers and has unparalleled experience in building mature service management systems, managing large-scale and complex projects, and operating global delivery networks.

Builds international leading service advantages for SuperX

SuperX is an international technology company focusing on artificial intelligence infrastructure solutions. It is headquartered in Singapore. Through its multiple subsidiaries, it provides global customers with full-stack products and services ranging from high-performance AI servers, 800 Volt DC (800VDC) systems, high-density liquid cooling solutions to AI clouds and AI smart bodies. It widely serves large enterprises, scientific research institutions, and cloud and edge computing deployment scenarios. The establishment of

SuperX Global Service deeply integrates Teamsun’s service capabilities with SuperX’s cutting-edge product technology, bringing multiple key advantages to SuperX:

01

Has global delivery capabilities:

SuperX quickly integrates Teamsun's global service network to provide its customers with localized, rapid response deployment and operation support.

02

Builds a "product + service" business closed loop:

The new company will fill a key link in the SuperX value chain, upgrading it from an innovative product company to a "product + service" enterprise that can provide full life cycle value, greatly enhancing customer stickiness and market competitiveness.

03

Accelerates market penetration and customer trust:

By providing original factory-certified professional services delivered by experienced service partners, SuperX can gain the trust of large enterprise customers faster and accelerate the implementation of complex solutions such as its modular AI factory on a global scale.

Future Outlook: Setting a new benchmark for AI infrastructure services The establishment of

SuperX Global Service adds another key link to Teamsun’s global AI ecological layout. At the same time, the joint venture will empower SuperX to become one of the leading AI infrastructure service providers in the Asia-Pacific region.

Looking forward to the future, the joint venture will be committed to becoming the "gold standard" in the field of global AI infrastructure services. It plans to launch a series of standardized service products that will seamlessly interface with SuperX's hardware and solutions to provide customers with a truly secure, worry-free and efficient "turnkey" experience, allowing customers to fully focus on upper-level AI application innovation, while the underlying infrastructure operation and maintenance is left to SuperX Global Service.

SuperX Global Service has laid a solid service foundation for the in-depth advancement of the globalization strategy of both parties, and also heralded the formation of a more complete and powerful AI infrastructure ecosystem.

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